As a end user, applications and utilities are the most useful software. As a developer or administrator, applications and utilities are the most important aspect to provide service to end users.
See Also
Package Software
The most important package softwares are ERP, SCM, CRM/SFA, e-Commerce, Groupware, and CMS.
ERP
ERP means Enterprise Resource Planning system, and former MRP (Manufacture Requirement Planning) and MRP II (Manufacture Resource Planning). Nowadays the word ERP means not only ERP system, but a methodology for enterprise management. It addresses on the balance and management of various resource throughout entire enterprise.
In this area, SAP and Oracle are the biggest group of vendor.
SCM
SCM means Supply Chain Management system. As same as ERP, SCM is a methodology for enteprise management. It resolves the problem of supplying and consuming area among multiple vendor and consumer.
CRM
CRM means Customer Relation Management system. Nowadays, it's core of marketing management.
e-Commerce
Groupware and Communication
- Groupware
- Chat
- Customer Service System
- eLiteChat
- webim
- welive
- 53kf
Reference:
http://www.cngr.cn/soft/83/138/Soft_138_1.html
http://bbs.ecshop.com/thread-82935-1-1.html
http://www.ebrun.com/online_retail/13213.html
http://wenku.baidu.com/view/077f622f4b73f242336c5f0c.html
http://baike.baidu.com/view/965233.htm
Content Management System
- Wordpress(zh)